Last updated: 14/11/2025
1. Introduction
Welcome to SuiteNest.net (“we”, “our”, “us”).
We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains:
- what information we collect
- how we use it
- how long we store it
- your privacy rights
- how to contact us
By using SuiteNest.net or any of our business tools (ERP, CRM, Accounting, HR, Projects, Support Desk, etc.), you agree to the terms in this Privacy Policy.
2. Information We Collect
We collect information to provide you with secure access to our tools and services.
2.1 Information You Provide
- Name
- Email address
- Phone number (optional)
- Business name
- Login details (username + encrypted password)
- Any data you enter into the SuiteNest tools (for example: contacts, sales entries, HR records, documents, invoices)
2.2 Information Collected Automatically
- IP address
- Browser information
- Device type
- Pages visited
- Login timestamps
- Session activity (for security monitoring)
2.3 Payment Information
If paid plans are activated in the future, we will use a secure third-party provider to handle payments.
We never store credit card numbers.
3. How We Use Your Information
We use your information to:
- Provide access to SuiteNest tools
- Create and manage user accounts
- Improve platform performance
- Provide customer support
- Communicate updates or important notices
- Secure our systems against unauthorized use
- Comply with legal obligations
We do not sell your data.
4. Data Storage & Security
We take strong measures to protect your data, including:
- Encrypted passwords
- Encrypted connections (HTTPS/SSL)
- Firewalls, access controls, and VPS security
- Regular updates and security patches
Your data is stored on servers hosted by OVH, a reputable European hosting provider.
5. Data Sharing
We do not sell or rent your personal data.
We may share limited data with:
- Service providers (hosting, email, analytics)
- Legal authorities (only if required by law)
- Authorized team members for support purposes
All third parties must follow strict privacy standards.
6. Cookies
We use cookies to:
- Keep you logged in
- Improve site performance
- Measure analytics
- Secure your session
You can disable cookies in your browser settings.
7. Data Retention
We keep your information:
- As long as your account is active
- Or as required by law
You may request deletion at any time.
8. Your Rights
Depending on your location, you may have the right to:
- Access your data
- Update or correct information
- Download your data
- Request deletion
- Restrict processing
- Withdraw consent
To exercise these rights, contact us at:
admin@suitenest.net
9. Third-Party Links
SuiteNest may contain links to external websites.
We are not responsible for their content or privacy practices.
10. Children’s Privacy
We do not knowingly collect data from anyone under 16.
11. Changes to This Privacy Policy
We may update this policy periodically.
The “Last Updated” date will always reflect the latest version.
12. Contact Us
If you have questions, contact us at:
📧 admin@suitenest.net
🌐 https://suitenest.net/contact
🟥 TERMS OF SERVICE (ToS)
Last updated: 14/11/2025
1. Introduction
These Terms of Service (“Terms”) govern your use of SuiteNest.net and all related tools, including ERP, CRM, Accounting, HR, Projects, Support Desk, and any additional software hosted on our platform.
By using our services, you agree to these Terms.
2. User Accounts
When creating an account, you agree to:
- Provide accurate information
- Keep your login details secure
- Notify us if your account is compromised
- Not use the service for illegal activities
We may suspend accounts that violate these Terms.
3. Acceptable Use
You agree not to:
- Upload malicious code
- Attempt unauthorized access
- Use SuiteNest for fraud or unlawful activity
- Violate intellectual property rights
- Abuse servers, APIs, or automated processes
We reserve the right to remove harmful content or suspend access.
4. Your Data
You own all data you enter into SuiteNest tools.
By using our services, you grant us limited permission to:
- Store your data
- Process it to run the software
- Back it up
- Display it within your account
We do not claim ownership of your business data.
5. Data Loss Disclaimer
Although we implement strong security practices, no system is 100% risk-free.
We are not liable for:
- data loss
- data corruption
- unauthorized access due to weak user passwords
- server outages beyond our control
We recommend regular backups for critical business information.
6. Availability
We aim for stable uptime; however:
- Maintenance
- Server issues
- Software updates
- External provider outages (e.g., OVH)
may temporarily affect availability.
We are not liable for downtime.
7. Third-Party Software
SuiteNest tools may include open-source applications installed via Softaculous.
Each tool is governed by its own open-source license.
SuiteNest is not responsible for bugs, vulnerabilities, or issues within third-party software.
8. Payment & Billing
(Only applies if you introduce paid plans later.)
You agree to:
- Pay fees on time
- Allow us to temporarily limit access for overdue accounts
- Cancel before renewal if you wish to stop service
No refunds are provided except when required by law.
9. Termination
We may suspend or terminate accounts that:
- Violate the Terms
- Harm the platform
- Use tools for illegal purposes
You may terminate your account anytime by contacting support.
Once terminated, your data will be deleted within a reasonable period unless law requires otherwise.
10. Limitation of Liability
To the fullest extent permitted by law:
- We are not responsible for financial losses
- We are not liable for indirect damages
- We do not guarantee error-free operations
Your use of SuiteNest is at your own risk.
11. Changes to the Terms
We may update these Terms occasionally.
We will post the latest version at:
https://suitenest.net/privacypolicy/
12. Contact Us
If you have questions or concerns: